Stakeholders

Due to the nature of our operations, we are engaged in cooperating with public authorities. Our cooperation is based on the existing laws and an open and transparent dialogue.

JSW's main shareholder is the State Treasury, with a 55% stake. The remaining shares are held by retail and institutional investors. Dialogue with shareholders and investors is multi-dimensional - through meetings with JSW's Management Board, online earnings conferences, participation in industry and investor events in Poland and abroad and the publication of current and periodic reports

The Group has a customer base, including domestic and foreign customers. Customer relations based on partnership and transparency are exceptionally important to us.

The perception of the Company as being credible on the part of financial institutions constitutes an exceptionally important element of market success for us, which is why we are in regular and transparent dialogue with them.

Our local community includes tens of thousands of residents in nearby municipalities and poviats where JSW Group operates. Having regard to the nature of our business and its potential side-effects and inconveniences, we engage in active and continuous dialogue with the local community. We want to be a good neighbour, acting and investing in such a way as to ensure that the benefits coming from JSW for the regions not only compensate for but also significantly outweigh the related inconveniences.

The current approach features a policy of openness to meetings with local authorities. The Management Board's ambition is to discuss, in individual meetings with municipal leaders, problems, concerns, expectations and shared challenges that accompany JSW Group's activities in their respective areas. Transparency in presenting the positive or negative consequences of the Group's business on local communities is also important to us.

We help in solving problems that are important to the community, including by supporting healthcare services or kids and youth.

The JSW Foundation, established by the Group at the end of 2018, continues the cooperation conducted in the entire area of the Group’s operation. The Foundation was set up to conduct and support public and socially beneficial activity on 16 mining communes in which JSW operates by collaborating with local governments and supporting local initiatives in four areas: culture and tradition, leisure, science and education and health and safety. The JSW Management Board has elected to create this organization to strengthen the Group’s image as a company espousing the principles of corporate social responsibility and demonstrating its charitable commitment. The foundation was established and founded by JSW.

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Due to its business profile, JSW Group also has a large supplier base. Approx. 16% of the suppliers are local.

The introduction of an ethics clause in contracts in 2018 is an important initiative being implemented as part of a responsible supply chain. JSW Group promotes ethical conduct in this way amongst its suppliers, wishing to work with counterparties that respect human rights, operate in compliance with the law and provide safe and decent working conditions, whilst applying the highest ethical standards.

The new provisions state that a counterparty or its sub-contractors and all other persons involved in performing the contract have read JSW Group's Code of Ethics and will respect the standards contained therein. Since 2018, over 1450 counterparties have signed the clause.

JSW Group employs more than 30 000 people, making employees one of the largest stakeholder groups. Dialogue with employees is multi-dimensional including through: the The Employee Portal is an online tool that contains a range of personnel documents, key documents for download and the Foreman's Section, which is intended to provide employees with various tools and information to raise awareness and enhance knowledge in the area of occupational health and safety and to raise occupational qualifications.
Effective and open internal communication is an essential element in building a healthy organisational culture therefore we are continuously diagnosing the current employee situation by conducting periodic satisfaction surveys and confidential questionnaires. We are making every effort to build a work environment in which all employees are able to maximise their potential while being appreciated and respected.

Media are a key channel for communicating with stakeholders. Information on our activities, significant events, achievements and results is published through the media.

In 2020, a nationwide media campaign entitled “From coal to steel” was launched, presenting articles and films about the importance of the metallurgical (coking) coal to the EU and Polish economy.

In connection with the spread of SARS-CoV-2 throughout Poland and in the Parent Company’s mines, JSW’s information activities focused mainly on ongoing and reliable provision of information to the public and employees concerning changes in work organization and safety rules to prevent the virus from spreading. Only in the second quarter 28 videos were created and posted on the JSW’s YouTube channel. The videos presented the ways of fighting COVID-19 and informed the employees on how to protect themselves, while reassuring the public concerned about the wide spread of the disease in Silesia.

In early June, the JSW Foundation and JSW launched the “STOP THE HATE! Don’t blacken the miners!” social campaign. The campaign included, among others, a spot to be used in the social media.